Shipping Policy

This shipping policy explains how orders are processed, shipped, and delivered when purchasing from the Lunno website.

Shipping Information

Shipping Policy

This shipping policy outlines how orders placed on the Lunno website are processed, shipped, and delivered. We aim to provide clear and transparent information so customers know what to expect after completing a purchase.

Orders are typically processed within a specified handling time after payment has been successfully received. Processing times may vary depending on product availability, order volume, and external factors such as holidays. Once an order has been processed, it is prepared for shipment and handed over to the selected delivery carrier.

Shipping times provided on the website are estimates only and may vary based on destination, carrier performance, and customs procedures where applicable. Lunno is not responsible for delays caused by shipping providers, weather conditions, or other circumstances beyond our control.

Shipping costs, when applicable, are calculated at checkout and displayed before payment is completed. These costs depend on factors such as destination, order size, and shipping method selected. Any applicable taxes or duties are the responsibility of the customer unless otherwise stated.

For international shipping, delivery times may be longer due to customs inspections and local regulations. Customers are responsible for ensuring that products can be legally imported into their destination country. Lunno cannot be held responsible for customs delays or additional charges imposed by local authorities.

Once an order has been shipped, tracking information may be provided when available. This allows customers to monitor the progress of their shipment and receive updates from the delivery carrier. Tracking availability may vary depending on the shipping method and destination.

If an order is returned due to an incorrect address provided by the customer, additional shipping charges may apply. It is the customer’s responsibility to ensure that all shipping information entered during checkout is accurate and complete.

If you have any questions regarding this shipping policy or need assistance with your order, please contact our support team through the Contact page. We are always happy to help and provide further clarification when needed.